Privacy Policy

Privacy Policy

Introduction

Welcome to https://lafayette-french-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as “Lafayette French Speaking Therapy,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This comprehensive Privacy Policy explains our data collection, storage, usage, and protection practices in alignment with various international privacy laws, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, applications, services, and products offered through these platforms. Please be advised that this policy does not extend to third-party websites, applications, or services linked from or within our sites. These external resources have their own privacy policies governing user data, and we encourage you to review them carefully.

Processing Activities

This Privacy Policy outlines our practices when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites associated with this Privacy Statement.
  • You engage with our communications, including newsletters, emails, phone calls, or texts/SMS messages from us.

Personal Data Collection

We collect a range of personal data to enhance your experience and deliver personalized services. The types of information we gather include:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Data needed for processing transactions, including credit card numbers (partially or fully masked) and billing addresses.
  3. Financial Information: Financial records related to your use of our services or products.
  4. Purchase Information: History of your purchases, order details, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
  6. Location Data: Information about your physical location when using our location-based services.
  7. Feedback: Your responses to surveys, feedback forms, or evaluations we provide.
  8. Social Media Information: Content you choose to share with us via social media platforms.
  9. Product Information: Details about products you view, purchase, or interact with on our sites.

We collect this data through various means: user input forms, interactions with our applications and services, automated technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable certain functions. We use cookies for:

  • Strictly Necessary: Ensuring core website functionality.
  • Preference: Remembering user preferences and settings.
  • Analytics: Tracking site usage, analyzing trends, and understanding user behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data in transit and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols.

Children’s Privacy

Lafayette French Speaking Therapy does not intentionally collect personal information from children under 18 years old. If you are a parent or guardian and believe we have collected such data, please contact us using the information provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its usage details.
  • Request for rectification if inaccurate.
  • Erasure or deletion of your data under certain circumstances.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to move or transfer your data.
  • The right to withdraw consent at any time.
  • Complaint filing and appeal processes with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please reach out to our privacy team using the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via our website with an updated policy version.

Contact Information

For any inquiries, unsubscribe requests, or data privacy concerns, please contact us:

  • Email: contact@lafayette-french-speaking-therapy.denvermentalhealthcare.com
  • Address: [Provide Physical Address]